All orders are processed within 1 business day after payment is received, excluding weekends and public holidays.
Once processed, orders will be prepared for shipment within 1–3 business days.
Estimated delivery time is 7–14 business days, depending on the destination country, local carrier operations, and customs clearance procedures.
Please note that delivery times are estimates and may vary during peak seasons or due to external factors beyond our control.
To ensure efficient and timely delivery, we operate multiple fulfillment centers:
United States orders are shipped from our New Jersey warehouse (Delanco, NJ, USA).
International orders are shipped from our Hong Kong warehouse.
Orders are automatically fulfilled from the most appropriate warehouse based on stock availability and destination.
We partner with reliable international and domestic carriers, including FedEx, DHL, UPS, and USPS, to ensure secure and traceable delivery.
Shipping methods may vary depending on destination and logistics availability.
Once your order has been shipped, a tracking number will be provided via email.
You can use this tracking number to monitor your shipment status in real time until delivery.
We offer free shipping on all orders within the United States.
For international orders, free shipping is available on orders over $100.
Shipping fees (if applicable) will be clearly displayed at checkout before payment.
Please note that product prices do not include import duties, VAT, or other taxes that may be imposed by your local customs authority.
These charges are determined by local regulations and are the responsibility of the customer.
We are not responsible for delays caused by customs clearance; however, we will provide reasonable assistance if needed.
Delivery times are estimates and may vary due to customs inspections, weather conditions, or carrier delays.
Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect address details.
If you experience any shipping issues, please contact our support team at
[email protected] for assistance.